Shipping

Shipping Information
In stock items ship within 24 hours, excluding weekends and holidays. Some items may periodically be backordered. We will contact you within 24 hours (excluding weekends and holidays) if any portion of your order is backordered. Once your order is shipped, we will send you an email confirmation including a tracking number.

International Customs Fees (if applicable)
Orders shipped outside the United States may be subject to customs import duties and/ or taxes based on the destination country. If assessed, additional customs fees are the responsibility of the customer. WhoIsYourMan.com is unable to predict or control customs charges as they are levied by the destination country.

Return Policy
Unworn, unlaundered items may be returned within 20 days of delivery. Please make sure all tags and packaging are intact. Due to health code regulations, underwear and swimwear must be unopened and unworn. We will process your return/ exchange within 10 business days and notify you once we have done so. If you requested a refund, we will process it on the original credit/ debt card used for the purchase.

All clearance items are final sale and are not returnable.

Return/ Exchange Shipping Fees
You are responsible for return shipping fees. If you are exchanging an item, standard shipping fees will apply. In the unlikely event that you receive damaged goods, or items that you did not order, it is important that the items remain unworn, unopened, and unlaundered so we can credit you in full, including return shipping if it is a result of our error.

How To Return Your Purchase
Replace the item in the packaging in which it was received. WhoIsYourMan.com is not responsible for damage to products not returned in original package. To ensure the package arrives back to us safely and that you are credited, please use a pre-paid, insured and traceable method (such as UPS, FedEx, Certified mail or another method) where you receive a shipping slip that can be used to trace the delivery. Overnight shipping is not necessary. Many carriers offer low cost ground shipping and allow you to trace your delivery.

Ship Returns to:
WhoIsYourMan.com 499 Third Avenue, 3rd Floor New York, NY 10016 Attn: Returns

Please contact us prior to returning your purchase, at orders@whoisyourman.com

Please note that WhoIsYourMan.com may refuse any return if it does not meet the Return guidelines.